MAXIMUM PROTECTION FOR A LIFETIME OF RISK
A simple mistake can have great consequences; we help your customers make life whole again.

Learn More

…from a solutions specialist.

LifeStages®

LifeStages®
LifeStages®

Every two seconds there’s a new victim of identity fraud.* Provide your customers with the protection they need with LifeStages® Identity Management Services—a personalized service that provides proactive education, risk-reduction strategies, identity theft protection, privacy management, and unlimited resolution support to help fight identity theft and fraud. 

KEY BENEFITS

  • Proactive services to help avoid risk and minimize possible damages
  • Unlimited resolution assistance
  • Replacement assistance for lost/stolen documents
  • Complimentary monitoring for victims
  • Co-branded educational website & tools
  • No direct sales

Life’s greatest moments and events—having children, attending university, getting married, buying a home, retiring—bring different risks and exposures. LifeStages Identity Management Services helps shape your organisation’s reputation by providing proactive and complete identity management education and resolution services. This uniquely comprehensive program is designed to help your customers, employees, and their household family members, manager their identities, resolve fraud and provide peace of mind at every age, stage and touch point in life. 

More than just detection and reactive monitoring, LifeStages provides consumer education, advocacy and guidance. When a concern arises, we’re there with support. From a lost wallet to stolen documents to assistance with social media privacy settings, we provide the personalised service to help your customers manage their identities throughout life.

Offering LifeStages to your customers enables you to provide them with a team of dedicated experts who work tirelessly on their behalf to restore their good names.  And, with coverage for every member (under 26) of your customer’s household, the program offers exceptional value over other membership-based services.

 

Features

Caractéristiques

CyberScout Consulting has the expertise you need to identify the vulnerabilities that put your organization
at risk for data loss, theft, or an accidental exposure.

The team is ready to immediately enhance your privacy and security posture in critical areas to help you comply with privacy regulations, improve the probability of preventing a data breach, and respond to security events.

CyberScout Consulting has the expertise you need to identify the vulnerabilities that put your organisation
at risk for data loss, theft, or an accidental exposure.

The team is ready to immediately enhance your privacy and security posture in critical areas to help you comply with privacy regulations, improve the probability of preventing a data breach, and respond to security events.

LES SERVICES DE CONSULTATION IDT911 DISPOSENT DE L’EXPERTISE DONT VOUS AVEZ BESOIN POUR DÉTERMINER LES VULNÉRABILITÉS QUI PLACENT VOTRE ENTREPRISE DANS UNE SITUATION RISQUÉE EN TERMES DE PERTE DE DONNÉES, DE VOL DE DONNÉES OU D’EXPOSITION ACCIDENTELLE.

L’équipe est prête à améliorer immédiatement votre situation sur le plan de la protection de la confidentialité des données et de la sécurité dans des domaines clés, afin de vous aider à respecter les règlements en matière de protection de la confidentialité, à améliorer la probabilité que vous évitiez une brèche de données, et à intervenir en cas d’incident touchant la sécurité.

LifeStages offers both proactive support and full-service resolution assistance to your customers. Following are our current LifeStages service offerings—and we’re dedicated to expanding these offerings for your customers as we discover new risk factors.

Proactive Services

Proactive Services

When personal data is compromised, we help customers take protective measures, such as placing protective registration, to help avoid identity theft.

Resolution

Resolution

We help customers recover from account takeover or identity theft with unlimited assistance to fix issues, handle notifications and provide credit and fraud monitoring for victims.

Document Replacement

Document Replacement

We help replace lost, stolen or destroyed documents and identification and help notify government agencies and providers.

Child ID Theft

Child ID Theft

Parents can invest in their children’s futures by asking us to help protect their identities now, before they’re the victims of fraud or theft.

Tax ID Theft

Tax ID Theft

With our expert guidance, we can cut through red tape and secure customer refunds after crooks steal national insurance numbers and file returns in their names first.

Financial ID Fraud

Financial ID Fraud

Customers can reach out to us to protect current and future credit from unauthorized account activity, account takeovers, and financial accounts opened in their names.

Assisted Living Support

Assisted Living Support

Customers can lean on us for guidance in power of attorney and legal guardianship matters, assisting with identity management and resolving fraudulent misuse.

Medical ID Theft

Medical ID Theft

If criminals use personal data to commit medical fraud, we help customers heal their identities and get back on their feet.

Travel Support

Travel Support

We help replace your customers’ lost or stolen IDs, passports, visas and other documents no matter where they are around the globe.

Estate Support

Estate Support

With help from our fraud specialists, we keep the identities of deceased family members safe so fraud doesn’t come back to haunt the surviving family members.

Break-In Recovery

Break-In Recovery

Customers can stop thieves in their tracks after a home, auto or boat break-in with assistance from fraud specialists to prevent the use of compromised personal data.

Employment ID Theft

Employment ID Theft

Customers call us to put a stop to criminals who build their identities and careers using stolen personal information.

Email Compromise Audit

Email Compromise Audit

We can help customers thwart, detect and recover from email hacking. Plus, we’ll help manage identity and privacy in their electronic communications.

Social Media Compromise Audit

Social Media Compromise Audit

We help customers get smart about managing their family’s reputation on social networks. From privacy settings to social sharing, we help secure their private data online.

Phish Assist

Phish Assist

Customers can sidestep phishing scams with our detection and recovery support when crooks try to steal their personal data, online usernames, passwords and credit card data.

System Protection Guidance

System Protection Guidance

We help customers protect their devices—tablets, computers and smartphones. Our fraud specialists will provide industry-rated resources and options.

Breach Assist

Breach Assist

We respond swiftly, confidently and correctly when companies notify customers that their data has been compromised.

Break-In Recovery

Criminal ID Theft

In the event that your identity was falsely linked to a crime, a fraud specialist will assist in restoring your good name.

 

IN TODAY'S WORLD, IT'S NOT A
MATTER OF IF, BUT WHEN
WE'LL BE IMPACTED BY IDENTITY THEFT.
We believe the best defense is a good offense. That's why we've packed LifeStages with rich educational tools to help educate your customers on the best ways to minimize their risk and help protect their personal information. From direct one-to-one support from our fraud specialists to written documentation and assessment tools, LifeStages offers you the ability to arm your customers with the resources they need to fight identity thieves.

Newsletter  CyberScout Newsletter

CyberScout provides your organization with monthly newsletter content highlighting the latest news, risks and best practices. Leverage our content to communicate the program and its benefits to your customers.

 Newsletter
Knowledge Center

Knowledge Center  Knowledge Center

Your program includes a hosted co-branded website which provides rich educational content including news articles, best practices, tip sheets, videos and more. It gives you a dedicated portal to communicate your offering to your customers and keep them consistently educated and informed of identity theft and privacy-related concerns.

ID Riskcompass  ID Riskcompass

Help your customers understand their risk of falling victim to identity theft with the ID RiskCompass. This interactive assessment tool gauges a customer's risk propensity based on responses to a series of questions. Each response is accompanied by privacy tips and best practices for securing personal information.

 ID Riskcompass
SERVICES

LifeStages offers both proactive support and full-service resolution assistance to your customers. Following are our current LifeStages service offerings—and we’re dedicated to expanding these offerings for your customers as we discover new risk factors.

Proactive Services

Proactive Services

When personal data is compromised, we help customers take protective measures, such as placing protective registration, to help avoid identity theft.

Resolution

Resolution

We help customers recover from account takeover or identity theft with unlimited assistance to fix issues, handle notifications and provide credit and fraud monitoring for victims.

Document Replacement

Document Replacement

We help replace lost, stolen or destroyed documents and identification and help notify government agencies and providers.

Child ID Theft

Child ID Theft

Parents can invest in their children’s futures by asking us to help protect their identities now, before they’re the victims of fraud or theft.

Tax ID Theft

Tax ID Theft

With our expert guidance, we can cut through red tape and secure customer refunds after crooks steal national insurance numbers and file returns in their names first.

Financial ID Fraud

Financial ID Fraud

Customers can reach out to us to protect current and future credit from unauthorized account activity, account takeovers, and financial accounts opened in their names.

Assisted Living Support

Assisted Living Support

Customers can lean on us for guidance in power of attorney and legal guardianship matters, assisting with identity management and resolving fraudulent misuse.

Medical ID Theft

Medical ID Theft

If criminals use personal data to commit medical fraud, we help customers heal their identities and get back on their feet.

Travel Support

Travel Support

We help replace your customers’ lost or stolen IDs, passports, visas and other documents no matter where they are around the globe.

Estate Support

Estate Support

With help from our fraud specialists, we keep the identities of deceased family members safe so fraud doesn’t come back to haunt the surviving family members.

Break-In Recovery

Break-In Recovery

Customers can stop thieves in their tracks after a home, auto or boat break-in with assistance from fraud specialists to prevent the use of compromised personal data.

Employment ID Theft

Employment ID Theft

Customers call us to put a stop to criminals who build their identities and careers using stolen personal information.

Email Compromise Audit

Email Compromise Audit

We can help customers thwart, detect and recover from email hacking. Plus, we’ll help manage identity and privacy in their electronic communications.

Social Media Compromise Audit

Social Media Compromise Audit

We help customers get smart about managing their family’s reputation on social networks. From privacy settings to social sharing, we help secure their private data online.

Phish Assist

Phish Assist

Customers can sidestep phishing scams with our detection and recovery support when crooks try to steal their personal data, online usernames, passwords and credit card data.

System Protection Guidance

System Protection Guidance

We help customers protect their devices—tablets, computers and smartphones. Our fraud specialists will provide industry-rated resources and options.

Breach Assist

Breach Assist

We respond swiftly, confidently and correctly when companies notify customers that their data has been compromised.

Break-In Recovery

Criminal ID Theft

In the event that your identity was falsely linked to a crime, a fraud specialist will assist in restoring your good name.

 

TOOLS
IN TODAY'S WORLD, IT'S NOT A
MATTER OF IF, BUT WHEN
WE'LL BE IMPACTED BY IDENTITY THEFT.
We believe the best defense is a good offense. That's why we've packed LifeStages with rich educational tools to help educate your customers on the best ways to minimize their risk and help protect their personal information. From direct one-to-one support from our fraud specialists to written documentation and assessment tools, LifeStages offers you the ability to arm your customers with the resources they need to fight identity thieves.

Newsletter  CyberScout Newsletter

CyberScout provides your organization with monthly newsletter content highlighting the latest news, risks and best practices. Leverage our content to communicate the program and its benefits to your customers.

 Newsletter
Knowledge Center

Knowledge Center  Knowledge Center

Your program includes a hosted co-branded website which provides rich educational content including news articles, best practices, tip sheets, videos and more. It gives you a dedicated portal to communicate your offering to your customers and keep them consistently educated and informed of identity theft and privacy-related concerns.

ID Riskcompass  ID Riskcompass

Help your customers understand their risk of falling victim to identity theft with the ID RiskCompass. This interactive assessment tool gauges a customer's risk propensity based on responses to a series of questions. Each response is accompanied by privacy tips and best practices for securing personal information.

 ID Riskcompass

Expertise

Dealing with identity theft can be emotionally devastating. And its resolution, time consuming. With LifeStages, your customers can have a trusted, dedicated resource to help them navigate the process and restore their good names.

24/7 Support

Dedicated Service and Support

Our in-house resolution centre is staffed with experienced fraud resolution specialists and investigators who are here to assist your customers.

Extensive Experience

Extensive Experience

In addition to a program development team that has expertise in your specific industry, our fraud specialists and investigators have an average of 9 years experience in their respective fields. 

No-Kit Resolution

No-Kit Resolution

We don’t just hand your customers a binder of instructions on how to resolve their concerns. Instead, our staff works with and on behalf of your customers with step-by-step solutions customised to their individual situations.

No Power of Attorney Required

No Power of Attorney Required

At a time when your customers are feeling most vulnerable, it’s our belief that they shouldn’t be required to sign over legal authorisation via Power of Attorney to a complete stranger to work on their behalf. Our process enables CyberScout to begin working on resolution immediately—not waiting days or weeks for a Power of Attorney document to be executed.

Award-Winning Satisfaction

Award-Winning Satisfaction

CyberScout has been the recipient of a number of Business Awards for Customer Service Satisfaction. In fact, the CyberScout Resolution Centre receives top marks in customer satisfaction from resolution victims, achieving 99-percent satisfaction rates or higher since 2010.

 

*SOURCE: Javelin Strategy & Research, 2014 Identity Fraud Study.

Resources

Case Studies

Case Study: Identity Theft Hits Too Close to Home for Seniors

Offer Industry Leading CyberScout Protection

CyberScout's partnership options help you safeguard the identity and privacy of your policyholders, customers, members and employees. Discover how a customised program can help build brand loyalty, member retention, and quickly generate long-term recurring revenue.

Let's Get Started